TelwahIs Telwah free?
A free trial to try it with a few falcons, then a monthly plan sized to your farm. Falconers you add never pay anything.
Last updated: 9 October 2026
Support
The fastest way to reach us is inside the app: Settings → Support. Your message arrives with your account details so we can answer from the same place. Common questions are answered below.
How do I sign in?
With Apple, with Google, or with a six-digit code sent to your email. There is no password. The first time, the app asks for your name and phone number once.
What is a falconer in the app?
A person who weighs your birds for you. In Settings → Falconers, type their email. When they sign in to Telwah with that email they see your falcons, weigh them, confirm the food and tick off treatment doses; ordering, rating and analysis stay with you. A falconer can work with several owners and switches between them from the people icon.
My falconer signed in but does not see my falcons
Check the email you added is exactly the one they signed in with. If they used Sign in with Apple and chose "Hide my email", the address will not match; ask them to sign in with the email code or Google instead.
Does it work without signal?
Yes. Weights, ratings, food and times are saved on the phone at once and sync when you are back online. A cloud icon at the top shows pending entries.
What does the red weight alert mean?
The falcon's weight dropped unusually since its previous weighing in the same season. Sudden loss can be a sign of illness. The owner gets a notification and can mark the alert as seen from the falcon's card.
Why is there no best weight yet?
It learns each falcon's best weight from your own records, season after season. The card shows your progress toward it. The best weight appears once enough rated sessions are recorded, with a confidence label.
Can I type flight times?
Yes, in the rating step next to Food, in seconds. Every flight time is saved with the session.
Arabic or English?
Both, with a full right-to-left layout in Arabic. Switch in Settings → Language at any time. Notifications follow the language you chose.
How do I delete my account?
Settings → Account → Delete account, then type DELETE to confirm. Your account then sleeps for 30 days; signing in during that time restores it. After that it is deleted for good.
I did not get the sign-in code
Check the spam folder and that the address is spelled right. Codes are valid for five minutes and you can ask for a new one after sixty seconds. At most five codes an hour are sent to one address.
Something else
Open Settings → Support in the app and describe it. We read every message and reply by email or phone.