TelwahFrequently asked questions
Quick answers. For anything else, open Settings → Support in the app.
What does Telwah do?
Telwah is where an owner and their falconers keep every falcon's daily care in one place — weight, training, food and treatment — so nothing is written on paper or forgotten.
Who is Telwah for?
Falcon owners who train and follow their birds through the season, and the falconers who work with them day to day.
Does it work without an internet connection?
Yes. Everything you enter is saved on the phone first and sent to the server once you're back online.
What languages does it support?
English and Arabic, with a full right-to-left layout in Arabic. Switch any time in Settings.
What devices can I use it on?
iPhone and Android: the app is on the App Store and on Google Play.
How much does it cost?
A free trial to try it with a few falcons, then a monthly plan sized to your farm. Falconers you add never pay anything.
What do falconers see of my farm?
Only the falcons, sessions, food orders and treatments of the farm they were added to — never your plan, billing or account details.
How do I add a falconer?
In Settings, add their email. They sign in with that address and see your farm.
What happens if I delete my account?
Your account is set to sleep for 30 days, during which signing back in restores everything. After that it is permanently erased.
Who can see my information?
You, and the falconers you add to your farm — and only for that farm. Your information is used to run Telwah and to look after your falcons.
How do I get help if I have a problem?
Open Settings → Support in the app and send us a message; we reply by email.
Can I fix a mistake I entered?
Yes — open the same screen again while the entry is still recent and change it.